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Results: 5
User Antecedents, CRM Implementation, and Impact on Customer Outcomes in the Jordanian Service Industry
The implementation of Customer Relationship Management (CRM) has become increasingly important to scholars and practitioners over the last two decades. This study examined the relationships between user antecedents, CRM...
Published by: IGI Global
A Tale of Two Clinicians
The influence of COVID-19 is far-reaching and will likely have long-lasting effects on social work practice in general and specifically on the provision of therapy. In this article, the authors, one a registered social...
Disruptive Innovation in the Middle Eastern FinTech Sector
Helmi Issa, Jad Jaber
Jan 01, 2022
Building on prior suggestions concerning corporate resources as causes of disruptive innovation for increasing competitive advantage in developed economies, this research empirically re-investigated such assumptions in emerging...
Published by: IGI Global
Crime Analyses Using Data Analytics
One potential approach for crime analysis that has shown promising results is data analytics, particularly descriptive and predictive techniques. Data analytics can explore former criminal incidents seeking hidden correlations...
Published by: IGI Global
Exploring Data Science Initiatives Through an International Lens
Application of data science tools, techniques, and principles have increased within the field of library and information science. This trend is especially noticeable in academic libraries where strategic priorities around data...
Published by: IGI Global